Stevens Communications
Call Center Applications
Call Recording
Quality Assurance
Workforce Management
Performance Analytics
Hosted Applications

With hundreds of successful deployments to our name, Stevens Communications provides professional and effective implementations of call center solutions.

We provide the full breadth of professional services required to establish solutions that save your organization time and expense. Our services include:

  • Project Management: Coordinating activities and resources to deliver solutions on time and on budget.
  • Implementation: Installing software and configuring applications to maximize performance.
  • Training: Teaching technical and user groups to efficiently administer and mangage applications.
  • Customer Care: Responding to user and technical inquiries and determining the quickest route to solve issues.

Stevens utilizes a collaborative approach to achieving business objectives and brings extensive intellectual capital in the call center industry into every project; our success is evidenced by a 95% customer satisfaction rating, and backed by guaranteed return on investment.

To learn more about Stevens Services, you can reach us at 1-800.533.9244.