Stevens Communications
Call Center Applications
Call Recording
Quality Assurance
Workforce Management
Performance Analytics
Hosted Applications
Partners

 

Partners Aligned with Your Business Needs

Our partner selection process is predicated on a variety of factors, including long-term growth, support capabilities, R&D resources, and offerings that demonstrate tangible return on investment.

Combined with our services portfolio, Stevens' Technology and Alliance partnerships provide a foundation for rapid application deployment and demonstrating real returns from high value interactions.

Partner:

Verint logoVerint® Systems Inc. is a leading provider of Actionable Intelligence® solutions and services for enterprise workforce optimization and security intelligence. Its solutions are designed to help organizations capture customer intelligence, uncover business trends, discover the root cause of employee and customer behavior, and optimize the customer experience. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation Impact 360® Workforce Optimization suite is the industry’s most unified solution set – featuring quality monitoring and recording, workforce management, speech and data analytics, customer feedback surveys, performance management and eLearning. Impact 360 helps organizations improve the entire customer service delivery network, powering the right decisions to help ensure service excellence and transform organizations into customer-centric enterprises.